Thank you for choosing Donner!

Due to the holidays, the shipping will be delayed during this period.
It may delay more than 1-3 days to deliver for orders after Dec.24. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience.
However, we will still process your order and deliver it as soon as possible.
We apologize for any inconvenience caused to you. Thank you for your support, and we wish you a warm and joyful holiday season.

Thank you for your understanding again!
If you have any questions, please contact us at service@usmail.donnermusic.com
Have a good holiday!
Donner Service Team

Q: Why are shipments so delayed?
A: There are a few reasons why shipments might be delayed:

  • The item is out of stock and needs to be restocked
  • There was an issue with the manufacturing process
  • There was an issue with the shipping process
  • Due to the holidays, the shipping will be slower.


Q: Is shipping slower during the holidays?
A: Shipping is slower during the holidays because there is an increase in the volume of packages being shipped.

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