Display Donner Gear.
Earn 15%–25% Commission.
Join for free and carry no inventory. Display selected Donner demo products in your store, and let customers scan your unique QR code to order. Donner handles payment, shipping, returns, and warranty support.
Why Partner with Donner?
Display products. Earn commission. Leave fulfillment to Donner.
Free to Join
No onboarding fee, inventory purchase, or minimum sales target.
No Inventory Required
Display selected Donner demo products without stocking inventory or placing wholesale orders.
Earn 15%–25%
Customers scan your unique QR code to order, and you earn commission on qualifying sales.
Donner Handles Fulfillment
We manage payment, shipping, returns, and warranty support.
Featured Collections
Our top-tier instruments designed for the modern learner.
The Partnership Journey
Simple, transparent, and built for scale.
Apply
Submit your store information through our online form.
Review
Our team reviews your store and recommends suitable products.
Set Up Your Display
Select Donner demo products and receive your unique QR code and display materials.
Customers Try and Order
Customers experience the products in your store and scan your QR code to order online.
You Earn Commission
Donner handles payment, shipping, returns, and warranty support. You earn 15%–25% commission on qualifying sales.
Partner Store Application
Start your journey as an authorized Donner distributor today.
Frequently Asked Questions
1. How do I become an authorized Donner dealer?
To apply, simply fill out the retailer application form above. Our team will review your business credentials and store profile to ensure it aligns with our brand standards. Once approved, you'll receive onboarding details.
2. What are the minimum order quantities (MOQ)?
Donner offers a flexible inventory model with low MOQs to help small and medium retailers grow. Specific MOQ requirements vary by product category and will be detailed in your partner catalog.
3. Do you provide international shipping?
Yes, we have a global fulfillment network with major hubs in the US, Europe, and Asia. This allows us to provide fast, reliable shipping to partners worldwide with competitive logistics rates.
4. What kind of marketing support can I expect?
All partners get access to the Donner Media Portal, which includes lifestyle photography, product demonstration videos, technical spec sheets, and templates for social media and physical store displays.
5. Do I need to purchase demo productsto join the program?
No. There is no inventory purchase requirement. You may participate using Donner-provided free demo products under Option 2, subject to availability and the Partner Store Agreement.
6. What are the two demo product options?
Option 1: Purchase selected demo products at 50% off the applicable online price and own the products. Option 2: Receive selected demo products from Donner at no cost for approved display and demonstration use.
7. Can demo products be used for music lessons or educational programs?
Yes. Partner-purchased demo products may be used for lessons, classes, nonprofit programs, and customer demonstrations. Donner-provided free demo products should be used only for the purposes permitted under the Partner Store Agreement.
8. How long must demo products remain on display?
Partner-purchased demo products must remain available for display and customer demonstrations for at least six (6) months and should be kept in good condition.
9. Can I sell a demo product that I purchased at the Partner discount?
Yes. Because Partner-purchased demo products are owned by the Partner, they may be sold after the required six-month display period, subject to the Partner Store Agreement.
10. Who owns the free demo products provided by Donner?
Donner retains ownership of free demo products provided under Option 2. Partners must keep them in good condition and may not sell, transfer, modify, or dispose of them except as permitted by the Partner Store Agreement.
11. What happens to free demo products after six months?
Under the current program structure, Donner-provided free demo products are returned after the applicable demo period, and Donner may provide replacement demo products in accordance with the program terms and product availability.
12. What happens if a demo product has a problem or is damaged?
Demo products are subject to Donner’s standard warranty policy. Most Donner instruments sold in the U.S. carry a 12-month warranty for eligible product defects. The warranty does not cover accidents, misuse, abuse, negligence, improper modification, normal wear, consumable parts, or other exclusions listed in the policy. If an issue occurs, contact Donner Support for evaluation and next steps. Warranty Policy: https://us.donnermusic.com/pages/warranty-policy
13. How do customers purchase through our store?
Customers can scan your store’s unique QR code or use your dedicated Partner Store referral link to place an order online. Donner processes the order directly.
14. Do customers receive a Partner Store discount?
Yes. Customers who order through the Partner Store link or QR code receive the applicable Partner Store discount. Under the current program, the standard store discount is 10% off eligible products.
15. Can customers order products that are not displayed in our store?
Yes. Customers may use the Partner Store link to purchase eligible Donner products available through the referral channel, not only the products physically displayed at your location.
16. How much commission do Partner Stores earn?
The current commission structure for Qualified Referrals is: 15% on standard Qualified Online Sales; 20% when monthly Qualified Sales Revenue is $2,001–$5,000; and 25% when monthly Qualified Sales Revenue exceeds $5,000. Commission is calculated on the eligible order value as defined in the Partner Store Agreement.
17. Are any amounts excluded from commission calculations?
Yes. Commission calculations exclude sales tax, VAT, duties, shipping charges, insurance, gift cards, canceled or refunded amounts, chargebacks, unauthorized discounts, and amounts not actually collected by Donner.
18. Are any product categories excluded from commission?
Unless otherwise specified, eligible products available through the Partner Store referral link qualify for commission. Product eligibility remains subject to the current program terms.
19. Who handles shipping, returns, warranty, and customer service?
Donner handles order fulfillment, shipping, returns, warranty support, and customer service for online orders placed through the Partner Store referral channel.
20. Does the Partner Store need to stock inventory or fulfill customer orders?
No. There are no inventory stocking requirements or minimum purchase commitments. Donner fulfills online customer orders directly.
21. Are there minimum sales requirements?
No. There are no minimum sales requirements to maintain Partner Store status under the current program terms.
22. Will Donner promote our store?
Donner may list participating locations through its Partner Store or store-locator channels and may periodically promote local product availability through Donner marketing and social media channels.
23. How will we be notified if commission rates or program terms change?
Commission schedule updates will generally be communicated by email at least 30 days in advance. Other material program updates will be communicated through the applicable Partner communication channels.
